Maximum basket quantity reached

Orders are limited to 5 pieces per person. Please edit your order to continue.

FAQ: Shipping

---Tab---

TITLE: How long does it take until I receive my items TEXT: We always aim to deliver your order between 1-3 working days after we have confirmed your order depending on what delivery method you choose (standard, express or pick up in store). Note that delivery times are estimates and that deliveries could take somewhat longer during peak season (such as christmas). We do not dispatch on weekends or bank holidays.To be able to receive your order with our express alternative you need to place your order before 2pm on weekdays (Monday - Friday). Orders placed on weekends (Saturday & Sunday) gets processed next weekdays (with exceptions for bank holidays). Sometimes during busy campaigns (such as sale) we might make the express delivery unavailable.

---Tab---

TITLE: How much is delivery? TEXT: Standard Secure Fedex delivery (delivered within 3 - 5 business day*) is free for all orders. We also offer Secure Express Overnight Fedex delivery, (order before 2pm EST Monday - Thursday) at a cost of $25.

---Tab---

TITLE: Where do you deliver? TEXT: We only apply deliveries within Mainland UK (excluding Highlands, Offshore Islands & Northern Ireland).

---Tab---

TITLE: How do I choose a different delivery address TEXT: In checkout you choose your shipping address and here it is also possible to use a different billing address.

---Tab---

TITLE: In store pick up service TEXT: Our store pickup service means you can shop online at home or on the move, and then pick up your items in one of our stores saving you the cost of delivery no matter your order total. Read more about it here.

---Tab---

TITLE: Can I track my order TEXT: When your order is shipped from our warehouse, we will send you an email to confirm that it's on its way. From there it should be delivered within the timescale we advertise. Orders are traceable from when they are shipped, you can check its progress in the delivery confirmation email.

Tracking information for standard 48h can sometimes take up to 24hrs to be available.

Store pickup orders are not traceable via a tracking link, but as soon as your parcel arrives at your selected store, we’ll send you an email confirming that your order has arrived.

---Tab---

TITLE: I've got the shipping notification but can not track my order? TEXT: Tracking information for standard 48h can sometimes take up to 24hrs to be available on royal mails website. Try again after 24hrs from when you have received your order confirmation. If you still can't see your tracking information please contact us

---Tab---

TITLE: What happens if I’m not at home when you deliver my order? TEXT: If you are not home when our courier attempts delivery, or if the parcel don’t fit through the letter box they will leave a note telling you where you can collect your parcel. Your parcel will be held there for 18 calendar days.

---Tab---

TITLE: I am missing an item on my order TEXT: Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change.

If an item in your order is missing, check your emails to see if we have sent you information about an item was out of stock. If out of stocks occur we will send you an email to inform you about this. If this happens, no payment of these goods is taken. The delivery note will state which items are in this part of your order. Please check the delivery notes from each part of your order to make sure you are not missing anything. If something is missing and you have questions about this, please reach out to us.

---Tab---

TITLE: Do you practice part delivery? TEXT: LB store does not apply partial deliveries. An item that is sold out will be canceled from your order and will be credited from the total amount and shredded from your order. If this happen we will send you an email that inform you about this.