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Contact Us

Whether you have a question about your order or have questions about lab-grown diamonds, we’re happy to help. You can reach our customer service team via email, telephone or live chat.

Our Jewelry

Whether you have a question about your order or have questions about lab-grown diamonds, we’re happy to help. You can reach our customer service team via email, telephone or live chat. We look forward to hearing from you!

Customer Service

Read our FAQs

Email us at team@lightboxjewelry.com

Call us at (833) 594-2430 - Lines are open Monday - Friday 10am - 5pm EST    *Please note that our phone lines are currently down and we are working hard to get them back, we are sorry for anyinconvenience this may cause.

Live chat is available from 10am - 4pm EST

Wholesale Inquiries

If you're a retail partner interested in working with us, you can submit your information on our Wholesale page here.

Media

For any media or press inquiries, please contact us at press@lightboxjewelry.com

 

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