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Our Jewelry

Whether you have a question about your order or have questions about lab-grown diamonds, we’re happy to help. You can reach our customer service team at the numbers and email address below. We look forward to hearing from you!

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Email us at team@lightboxjewelry.com


Call us at 1 (866) 657-7622 

Our customer service team is available by phone from Monday-Friday 10am-7pm EST and Saturday 10am-5pm EST.


Please note our office are closed on Monday, January 20th in observance of the public holiday. We will return to our usual hours of Monday to Friday from 10am to 7pm, and Saturday from 10am to 5pm, Eastern Time, from Tuesday 21st.



Hi! If you're a retail partner interested in working with us, you can submit your information on our Partners page here.


For any media or press inquiries, please contact us at press@lightboxjewelry.com